Frequently Asked Questions

How much is postage and packaging?

Postage and Packaging in the UK is £5.99. This covers the postage of the impression kit out to you and back to Puddy Prints and also the postage of your silver jewellery by special delivery.

From what age can I take a fingerprint?

The best fingerprints are taken on children over the age of 6 months. The older the child/person the better defined the print. However some people are happy with an impression of their child's finger no matter what the age.

From what age can I take a hand or foot print?

You can take a hand or foot print from any age. The kit we use is used in America to identify newborn babies so is safe and non-toxic and will give a lovely print.

How long will I have to wait before I recieve my piece of Puddy Prints Silver Jewellery?

Once we recieve back your impression kit it will take between three to four weeks for us to perfect your unique, handcrafted silver jewellery. During periods of high demand it may take slightly longer for you to recieve your jewellery however we will endeavour to process your order as quickly as we can.

Do I need to have a PayPal account?

No. We accept most credit and debit cards using the Paypal checkout system. Just click the link beside "Don't have a PayPal account?" and complete the form.

Is my payment secure?

PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with Puddy Prints. Once your payment is complete, you will be emailed a receipt for this transaction.

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